Returns

Return Policy

Effective Date: Feb.7th.2025

Thank you for shopping at Inlife! We strive to provide our customers with the highest quality products and the best possible service. If for any reason you are not satisfied with your purchase, we are here to help.

1. Returns Eligibility

To be eligible for a return, the following conditions must be met:

· The item must be in new, unused condition and in its original packaging.

· The item must be returned within 30 days from the date of purchase.

· A proof of purchase (e.g., order number or receipt) must be provided.

If the item is damaged or defective upon arrival, please contact our customer service team immediately, and we will guide you through the return process.

2. Non-returnable Items

Certain items cannot be returned, including:

· Customized or personalized products

· Items that have been used, assembled, or altered

· Clearance or final sale items

· Gift cards

Please check the product description on the website to verify return eligibility before making a purchase.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [Insert email] or [Insert phone number] to request a return authorization.

2. Provide Details: Include your order number, the reason for the return, and any relevant pictures (if applicable).

3. Return Authorization: Once we review your request, we will provide you with return instructions, including the return address.

4. Ship the Item: Securely pack the item in its original packaging and ship it back to us using the provided return address.

Customers are responsible for the return shipping costs, except in cases where the product is damaged or defective upon arrival.

4. Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

· Restocking Fee: In some cases, a restocking fee may apply. This will be clearly communicated before the return is processed.

5. Exchanges

If you wish to exchange an item for a different size, color, or model, we recommend returning the original item and placing a new order for the desired product. Our customer service team can assist you with any questions related to the exchange process.

6. Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We will work with you to arrange for a replacement or a full refund. Please provide photos of the damage or defect to help us process your request quickly.

7. Missing or Incorrect Items

If you received the wrong item or if something is missing from your order, please contact our customer service team within 7 days of receiving your package. We will resolve the issue by either sending you the correct item or issuing a refund, depending on the circumstances.

8. Contact Us

If you have any questions or concerns about our return policy, please don't hesitate to get in touch with our customer service team:

Inlife
Email:INLIFE6688@outlook.com 

We value your business and want to ensure your satisfaction with every purchase. Thank you for choosing Inlife!